Privacy Policy

Privacy Policy

Introduction

Welcome to https://riverside-dmv-title-transfer-support.dmv-california.com (hereinafter referred to as “Riverside DMV Title Transfer Support,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, storage, and use of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Personal Information Protection Act (UCPA), Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications or services as an authorized user
  • Visiting and interacting with our websites
  • Subscribing to newsletters, emails, or other communications from us
  • Providing feedback or reviews

Personal Data Collection

We collect various types of personal information (referred to as “Personal Data” or “data”) for the smooth operation of our services and to enhance user experiences. The data we collect includes:

  1. Account Information: Details required to set up and manage your account, such as name, email address, username, and password.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status or transactions, which may be used to verify payments or offer personalized services.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: Your geographic location information, which helps us provide location-based services.
  7. Feedback and Reviews: Personal insights, comments, or ratings you share with us to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms, subject to their privacy policies.
  9. Product Information: Details about the products or services you interact with on our platform.

We gather this data through multiple channels: user input forms, account settings, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files placed on your browser by websites to store and retrieve user preferences and browsing data. We use cookies for the following purposes:

  • Strictly Necessary: These ensure basic functions of our website and apps, such as secure login and account management.
  • Preference: Cookies remember your settings and preferences, like language and display options.
  • Analytics: They enable us to analyze traffic and user behavior to improve our services and tailor content.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

The duration for which we store Personal Data varies depending on the purpose of collection and the legal requirements in the jurisdictions where we operate:

  • We retain data as long as it is necessary for the fulfillment of legitimate business interests or legal obligations.
  • Once the data is no longer needed, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your Personal Data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights (depending on your location)

As a user from various jurisdictions with distinct privacy laws, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete data.
  • Erasure (or ‘Right to be Forgotten’): In certain jurisdictions, you can request the deletion of your data from our systems.
  • Restriction: You may limit or restrict the processing of your personal information for specific purposes.
  • Portability: The ability to receive a copy of your data in a structured format.
  • Objection: Opposing the use of your data for specific purposes, including marketing.
  • Non-Discrimination: You have the right to be treated fairly and not face adverse decisions solely based on exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team using the details provided in the “Contact Us” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

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